All assessments
Four minutes. One honest look.
Most store technology works. What decides whether it pays back is the organization around it: how clear the purpose is, how ready the frontline is, and whether a pilot can turn into a rollout across every store.
Answer twelve statements as things really are, not as the slide deck says. It takes about four minutes. You get a named pattern, the one pillar to look at first, and a copy you can share with colleagues.
Three pillars
Purpose
People
Process
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